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Soft skills for upper management employees

— by Anastasia Finadeeva, Sochi State University

This course is aimed at upper management employees who want to become more successful in communication with their colleagues. We will focus on communicative skills, management skills, self-presentation and different types of thinking. Emotional intelligence is the key to the future and that you can’t be successful in that future with only basic hard skills that you acquire with a college degree. This course will allow you to jumpstart your emotional intelligence and to become more confident and productive in your everyday tasks.

Overview of the course and introduction into soft skills

History of soft skills
Importance of soft skills in current economy
How soft skills change career track

Self-organisation

Principles of time-management
Planning and setting goals
Personal development

Self-presentation

Principles of self-presentation
Keys to successful interviews and public speaking
Learning how to fit in every company

Verbal communication

Proper use of language
Managing conflicts
Networking

Written communication

Learning to put your ideas in writing more productively
Rules of written business conduct

Non-verbal communication

Reading body language
Controlling your own body language
Emotion control

Different types of thinking

Creative thinking
Critical thinking
Project thinking

Management skills

Holding negotiations
Situational management
Delegating

Working in a team + leadership skills

Learning if you are a leader or a follower
Motivating employees
Mentoring and coaching

Emotions and stress

Empathy
Emotion and stress management

Duration:	10 weeks long
Time commitment:	60 minutes per week
Subject:	Soft Skills
Course language:	English
Video transcript:	English
Difficulty:	Intermediate
Topics:	Negotiations skills, Communicative skills, Management skills, Self‑presentation, Different types of thinking

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Soft skills for upper management employees

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